The Hard Stop
Refund Policy
Last updated: [DATE]
We want you to feel good about your purchase. Because our products are digital and delivered instantly, please read this policy carefully.
Section 01
Our guarantee
We offer a 30-day money-back guarantee. If a product doesn’t help you, email us at thehardstopservice@gmail.com within 30 days of purchase and we’ll issue a full refund.
Section 02
How to request a refund
Email thehardstopservice@gmail.com with the email address you used at checkout and your order number. We aim to respond within [X] business days.
Section 03
Nature of digital products
Because our products are digital downloads delivered immediately, all sales are otherwise considered final once the guarantee window has passed. Access to a product is not revoked on refund, but you agree to stop using and to delete the product if you receive a refund.
Section 04
Chargebacks
If you have any issue with a purchase, please contact us first — we’re happy to help and will honor our guarantee. Filing a chargeback without contacting us slows resolution for everyone.
Section 05
Contact
Any questions? Email thehardstopservice@gmail.com.